Affordable Toner Cartridges - Printing Supplies - Edmonton - Calgary - St. Albert, AB
Committed to Delivering
High Quality, Lower Prices
780-418-0226
We carry a wide selection of all cartridges for all printers, faxes and copiers.
In addition to our re-manufactured product we carry all Original Equipment Manufactured (OEM) cartridges.
In addition to our re-manufactured product we carry all Original Equipment Manufactured (OEM) cartridges.
Who We Are
My Toner World has supplied toner products for laser & ink-jet printers, fax machines, and copiers for over twelve years. With a reputation for taking care of business, CAM BOURQUE, owner of My Toner World, provides an ongoing effort too make sure you, the customer, gets what you expect and more, based upon personalized service and trust. Cam recognized early the importance of looking after his customers’ machines because businesses consider their machines essential tools. As a result, Toner World initiated an exclusive customer service policy designed to ease this anxiety. The policy is intended for every client who has a minimum of five machines (printers, faxes or copiers).
Our Guarantee
Toner World guarantees that our compatible toner & parts shall be free from defects in material or workmanship. In the unlikely event that you encounter a problem with our toner and parts for any of the machines which you service, My Toner World will credit your account for your cost of parts and labor (documentation required) incurred as a direct result of defective or incompatible toner and parts, upon verification and confirmation by our technicians. My Toner World's liability under this guarantee is limited to the reimbursements stated above.
Value Standards
We are committed to delivering high quality products and services to our customers that meet and exceed their expectations. Our customers and their satisfaction are the most vital aspects of our company. In order to live up to this commitment, we have implemented quality systems and processes that are continually being enhanced to satisfy the changing needs of our customers.
Shipping
All in stock orders placed by 3:30 pm EST will ship out same day. Our goal is to provide second day delivery to most customers within Canada.
Costs: All orders above $250.00 will ship out free air, otherwise a Fright charge of 12.95 will apply.
Special Order Items will deliver between 3-5 business days unless otherwise noted. My Tonerworld does not currently ship outside the Canada
Costs: All orders above $250.00 will ship out free air, otherwise a Fright charge of 12.95 will apply.
Special Order Items will deliver between 3-5 business days unless otherwise noted. My Tonerworld does not currently ship outside the Canada
Return Policy
Merchandise purchased from Mytonerworld can be returned for a refund or exchanged for up to 6 months from the invoice date. Product over 3 months may be subject to a restock fee of up to 20%. A Mytonerworld RMA Form must be submitted to return/exchange merchandise.
Return Process
After you submit the Mytonerworld.com RMA Form, you will receive your RMA number within 5 business days via email. RMA numbers are valid for 30 days after they are issued. If applicable, you will also receive a free pre-paid shipping label to be used to return the merchandise. Free pre-paid labels will be provided for Mytonerworld.com shipping errors and defective products.
•All returned products must be in their original packaging.
•Identify your return with your RMA number on the outer shipping box, not the product box.
•All non-defective returns must be in resalable condition to receive refund. Do not write, place stickers, tape, etc. on the original packaging as that will make it not resalable.
•All non-defective returns will be assessed a 7% restocking fee.
•Special order items and discontinued items are not returnable.
•Items that are determined to be more than 30% empty will not be accepted and will be charged to your account.
•Refund will not be given for defective returns found to be non-defective.
Return Process
After you submit the Mytonerworld.com RMA Form, you will receive your RMA number within 5 business days via email. RMA numbers are valid for 30 days after they are issued. If applicable, you will also receive a free pre-paid shipping label to be used to return the merchandise. Free pre-paid labels will be provided for Mytonerworld.com shipping errors and defective products.
•All returned products must be in their original packaging.
•Identify your return with your RMA number on the outer shipping box, not the product box.
•All non-defective returns must be in resalable condition to receive refund. Do not write, place stickers, tape, etc. on the original packaging as that will make it not resalable.
•All non-defective returns will be assessed a 7% restocking fee.
•Special order items and discontinued items are not returnable.
•Items that are determined to be more than 30% empty will not be accepted and will be charged to your account.
•Refund will not be given for defective returns found to be non-defective.
Replacements
If you want to receive a replacement, the replacement will be sent out immediately free of charge once the Tonerworld.com RA Form has been submitted. If the replacement request is submitted before 9:30 EST, the product will be delivered in 2 to 3 business days. The replacement will ship out the following business day for requests made after 9:30 EST. If the original return is not received within two weeks of your replacement order shipping, the cost of the replacement item will be charged to your account. A refund will be issued when the original return is received if the RA number is still valid. RMA numbers are valid for 22 days after they are issued.